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Established in 2013, Honor is a leading global provider of smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels, for all people. With a strategic focus on innovation, quality, and service, Honor is dedicated to developing technology that empowers people around the globe to go beyond through its r and d capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products. Honor pioneered many industry-first technologies and possesses excellent rand d capabilities to support the development of its full portfolio of smartphones and other smart devices. Every honor smartphone is subject to strict quality controls and must pass over 400 product tests and over 20 global certification standards before launching. Honor owns 3,000+ service centers and 43 call centers, providing premium and efficient services to customers in over 82 markets.
We're delighted to assist you with all your return and exchange needs!Â
Our return policy is effective for 14Â days from the date you receive your item.Â
Items purchased on ezkrt.com can be returned or exchanged through pickup. Please make sure that returned items include your order confirmation, a copy of the delivery note, all accessories.Â
Important reminders:Â
Certainly! We can organize this for you. Please note that in some cases, delivery charges may be deducted. Contact our customer service on (number) as soon as possible. We're here to assist you.
ÂDefective items, such as those delivered with ripped or missing parts, can be returned for a replacement or full credit upon approval. Please report such issues by reaching out to us at (email) or contact our customer service at (number) promptly. You may be requested to share images or videos to support your claim for approval.
ÂCustomized Furniture & Home Décor, Personal Care, Skin Care, Health Supplements & Devices, Sports Nutrition, Fragrances, Inner Garments, Lingerie, Swimwear, Socks, Tights, Grocery, Fashion and Pet Supplies are not eligible for refund, exchange, or return.
At eZkrt, we are committed to ensuring your satisfaction by providing transparent guidelines to streamline your return experience. Your trust and convenience are our top priorities when it comes to our return policy.
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