Privacy Policy

1. Introduction

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes how eZkrt.com and its affiliates (collectively "eZkrt") collect and process your personal information through eZkrt websites, devices,products, services, online and physical stores, and applications that reference this Privacy Policy (together " eZkrt Services").By using eZkrt Services, you are consenting to the practices described in this Privacy Policy. 

2. Collection of Your Information

We collect your personal information to provide and continually improve our products and services. Here are the types of personal information we collect:

  1. Information You Give Us: We receive and store any information you provide in relation to eZkrt Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our eZkrt Services. Examples of Information Collected:

    You provide information to us when you:

    • search or shop for products or services in our stores;
    • add or remove an item from your cart, or place an order through or use eZkrt Services;
    • provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or Your Profile ;
    • upload your contacts;
    • configure your settings on, provide data access permissions for, or interact with an eZkrt device or service;
    • provide information in your seller account, kindle direct publishing account, Developer Account, or any other account we make available that allows you to develop or offer software, good, or services to eZkrt customers;
    • offer your products or services on or through eZkrt Services;
    • communicate with us by phone, email, or otherwise;
    • complete a questionnaire, a support ticket, or a contest entry form;
    • provide and rate Reviews;
    • specify a Special Occasion Reminder; or
    • employ Product Availability Alerts , such as Available to Order Notifications.

    As a result of those actions, you might supply us with such information as:

    • identifying information such as your name, address, and phone numbers;
    • payment information;
    • your age;
    • your location information;
    • your IP address;
    • people, addresses and phone numbers listed in your Addresses;
    • email addresses of your friends and other people;
    • content of reviews and emails to us;
    • personal description and photograph in Your Profile;
  2. Automatic Information: We automatically collect and store certain types of information about your use of eZkrt Services, including information about your interaction with content and services available through eZkrt Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses eZkrt Services and other content served by or on behalf of eZkrt on other websites.

    Examples of the information we collect and analyze include:

    • the internet protocol (IP) address used to connect your computer to the internet;
    • login, email address, and password;
    • the location of your device or computer;
    • version and time zone settings;
    • purchase use history, which we sometimes aggregate with similar information from other customers to create features like top sellers;
    • phone numbers used to call our customer service number; and

    Examples of the information we collect and analyze include:

  3. Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

    Examples of information we receive from other sources include:

    • updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
    • account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
    • information about your interactions with products and services offered by our subsidiaries;

3. Use of Your Information

  • Make our Services available to you - We use your personal information to provide the services you have requested, including processing your orders and refunds and managing the accounts you hold with us.
  • Recommendations and personalization - We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with Services.
  • Comply with legal obligations - In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you- We use your personal information to communicate with you concerning the services via different channels (e.g., by phone, email, chat).
  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights : If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
  • Third-Party Service Providers : We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications : All marketing communications we send to you will provide you with a way to withdraw your consent to future marketing. If you no longer wish to receive promotional materials you may opt-out from receiving these communications or change your account settings, this will remove you from marketing lists. Please note that if you unsubscribe from marketing communications you will still receive operational and service messages from us regarding the services or products you bought from us and responses to enquiries made to us, and that we may hold your details on a suppression list so we don't send you marketing communications in the future.
  • Interactions with Other Users : If you interact with other users of the Site and our mobile application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
  • Online Postings : When you post comments, contributions, or other content to the Site or our mobile applications, your posts may be viewed by all users and may be publicly distributed outside the Site and our mobile application in perpetuity.
  • Third-Party Advertisers : We may use third-party advertising companies to serve ads when you visit the Site or our mobile application. These companies may use information about your visits to the Site and our mobile application and other websites that are contained in web cookies to provide advertisements about goods and services of interest to you.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners : We may share your information with our business partners to offer you certain products, services, or promotions.
  • Social Media Contacts : If you connect to the Site or our mobile application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity. We operate channels, pages and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about us so that we can improve our services. eZkrt is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.
  • Other Third Parties : We may share your information with advertisers and investors to conduct general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
  • Sale or Bankruptcy : If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

5. Cookies and Similar Technologies

We use cookies, and other technologies (collectively, "cookies") to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes, including:

  • Recognizing you when you use our services. This allows us to provide you with product recommendations, display personalized content, enable you to use 1-Click purchasing, and provide other customized features and services.
  • Keeping track of your specified preferences. This allows us to honor your preferences, such as whether or not you would like to see interest-based ads. You may set your preferences through your account.
  • Keeping track of items stored in your shopping basket.
  • Conducting research and diagnostics to improve eZkrt's content, products, and services.
  • Preventing fraudulent activity.
  • Improving security.
  • Delivering content, including ads, relevant to your interests on eZkrt sites and third-party sites.
  • Reporting. This allows us to measure and analyze the performance of our services.

EZkrt's cookies allow you to take advantage of some of eZkrt's essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any eZkrt products and services that require you to sign in.

Approved third parties may also set cookies when you interact with eZkrt services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of eZkrt.

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to block cookies, and when cookies will expire. If you block all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

6. Third-Party Websites

eZkrt Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. We provide ad companies with information that allows them to serve you with more useful and relevant eZkrt ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers.

Please make sure you read the terms and conditions and privacy policy carefully before providing any personal information on a website as we do not accept any responsibility or liability for websites of other organisations.

7. Aggregate Data, Data Analytics and Social Media Functionality

We may aggregate personal information and remove any identifying elements in order to analyse patterns and improve our marketing and promotional efforts, to analyse Platform use, to improve our content and product offerings, and to customize our Platforms’ content, layout, products and services, and we may appoint third parties to do this on our behalf, as set out above. We gather certain usage information like the number and frequency of visitors to our Platforms. This information may include which webpage you just came from, which webpage you next go to, what browser you are using, your device and your IP address. We only use such data in the aggregate. This collective data helps us to determine how much our customers use parts of our Platforms, and do research on our users’ demographics, interests, and behaviour to better understand and serve you. If you use buttons on our Platforms linked to social media or similar sites (for example "Like" and/or "Share" buttons), content from our Platforms may be sent back to that other website or service and, depending on your privacy settings, may be privately or publicly visible (for example to friends, followers, or generally to anyone who has access to your profile page).

8. Security Precautions

We design our systems with your security and privacy in mind.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your eZkrt account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

9. Security Precautions

Most web browsers and some mobile operating systems and our mobile applicationinclude a Do-Not- Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems and our mobile applicationinclude a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals.

10. Children 's Privacy

The eZkrt.com website is a general audience website, and it and its related sites, applications, services, and tools are not intended for children under the age of 13. We do not knowingly collect personal information via our websites, applications, services, or tools from users in this age group. Our platforms are not directed towards children. If you are providing personal information for an individual less than 13 years of age, you are providing us your affirmative parental consent as the legal parent or guardian to collect, use and process the information of the individual less than 13 years of age, consistent with this Privacy Policy.

11. Options Regarding Your Information

  1. Account Information

    You may at any time review or change the information in your account or terminate your account by:

    • Logging into your account settings and updating your account
    • Contacting us using the contact information provided below

    Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

  2. Emails and Communications

    If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

    • Noting your preferences at the time you register your account with the Site or our mobile application
    • Log into your account settings and update your preferences.
    • Contacting us using the contact information provided below

    If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

12. Privacy Concers

If you have any concerns about our compliance with applicable privacy laws or this Privacy Policy please write to One Pi General Trading LLC - P.O box : 3314,Sharjah. Office#2008 , Regal Tower , Business bay, Dubai or email us at info@onepi.ae We will endeavour to respond to your concerns as soon as possible.

13. Notification of Changes to This Privacy Policy

We update this Privacy Policy when needed and place updates on our platforms. If we are going to use your personal information in a manner different from that stated at the time of collection, we will notify you. All changes will become effective when posted unless indicated otherwise. Please review this Privacy Policy periodically for changes.

14. Data Retention

We retain your personal information following appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable eZkrt to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.

15. Your Privacy Rights

We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting the Profile and Settings sections. You can also write to us at the contact information provided below to assist you with these requests.

You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We will verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use, and applicable laws. In the event you withdraw the consent given to us under this Privacy Policy, such withdrawal may hamper your access to the Platform or restrict the provision of our services to you for which we consider that information to be necessary.

16. No Spam, Spyware, or Spoofing

We and our users do not tolerate spam. Make sure to set your eZkrt communication preferences so we communicate to you as you prefer. You are not licensed to add other eZkrt users, even a user who has purchased an item from you to your mailing list (email or physical mail) without their express consent. To report eZkrt -related spam or spoof emails to eZkrt, please forward the email to info@eZkrt.com You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks, and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

17. Contact Us

If you have questions or comments about this Privacy Policy,   please contact us at:

Name: ezkrt UAE ( Powered by One Pi General Trading LLC)

Company Name: One Pi General Trading LLC

Address: Office#205,HDS Business Centre,Cluster M,JLT,Dubai.

Phone Number: 800 39578

WhatsApp: +971 56 503 4821

Email: info@ezkrt.com.