Overview:
Nintendo's mission is to put smiles on the faces of everyone we touch. We do so by creating new surprises for people across the world to enjoy together. We've forged our own path since 1889, when we began making hanafuda playing cards in Kyoto, Japan. Today, we’re fortunate to be able to share our characters, ideas and worlds through the medium of video games and the entertainment industry. Nintendo of America, established in 1980 and based in Redmond, Wash., is a wholly owned subsidiary of Nintendo Co., Ltd. We are committed to delivering best-in-class products and services to our customers and to investing in the well-being of our employees as part of the global Nintendo family. Being accountable to our customers is one of our most important values. Our goal is to deliver surprises and, ultimately, smiles to our many Nintendo stakeholders, including our business partners, customers, and employees throughout the Americas. That means advancing responsible business practices, supporting human rights, and ensuring we continue to reach ever-higher standards as we grow and learn. To provide all of our consumers with safe and enjoyable gaming experiences, we strive to continually create products of even higher quality by learning from consumer feedback. We strive to create an environment that providers our consumers with better products, and therefore we create beneficial relationship with our production partners, development partners, and sales partners.
We're delighted to assist you with all your return and exchange needs!
Our return policy is effective for 14 days from the date you receive your item.
Items purchased on ezkrt.com can be returned or exchanged through pickup. Please make sure that returned items include your order confirmation, a copy of the delivery note, all accessories.
Important reminders:
Certainly! We can organize this for you. Please note that in some cases, delivery charges may be deducted. Contact our customer service on (number) as soon as possible. We're here to assist you.
Defective items, such as those delivered with ripped or missing parts, can be returned for a replacement or full credit upon approval. Please report such issues by reaching out to us at (email) or contact our customer service at (number) promptly. You may be requested to share images or videos to support your claim for approval.
Customized Furniture & Home Décor, Personal Care, Skin Care, Health Supplements & Devices, Sports Nutrition, Fragrances, Inner Garments, Lingerie, Swimwear, Socks, Tights, Grocery, Fashion and Pet Supplies are not eligible for refund, exchange, or return.
At eZkrt, we are committed to ensuring your satisfaction by providing transparent guidelines to streamline your return experience. Your trust and convenience are our top priorities when it comes to our return policy.
Click here to get more details
